All you need to know...

Common Questions

  1. Is this a family festival?
  2. Can I bring my dog?
  3. What's the fancy dress theme this year?
  4. I've forgotten to get a car pass / live in vehicle pass. What can I do?
  5. Can we bring a gas heater for our tent?

Buying & receiving your tickets

  1. I've paid a deposit, but how do I pay off the remainder of my ticket balance?
  2. I've booked a ticket and paid a deposit. When do I need to pay the remaining balance?
  3. When do tickets go on sale?
  4. I've paid for my tickets, but they haven't arrived - help!
  5. Do you offer a teen ticket?
  6. I've got tickets but now can't come
  7. What's with the booking fee?
  8. The ticket price has gone up again?

The Festival Site

  1. Disabled loos and access?
  2. How much is food onsite?
  3. How much is booze onsite?
  4. What food is available?
  5. Can I leave the site during the festival?

Getting to the festival

  1. Local Taxis
  2. What time does the festival start?
  3. Need a lift or got a spare place in your car?
  4. Is anyone going from York/Manchester/Leeds/(insert city here)
  5. What's the postcode for GPS?
  6. Can we arrive on Thursday?
  7. What buses go past the festival site?
  8. Do I have to pay to park my car?

Caravans & Camper vans

  1. Is there a family camping area
  2. Do you offer any 'boutique camping' options?
  3. Are camp fires allowed?
  4. Can I bring a camper van or caravan?
  5. How many additional tents can have next to my campervan?
  6. Can you camp next to your car?

Disabled Queries

  1. I'm registered disabled, can I have a free carers pass?
  2. What facilities will you provide for disabled visitors?

Unsorted Questions

  1. Can we pay on the gate?
  2. Are there cash points onsite?
  3. Are there property lock ups onsite
  4. Are there showers onsite
  5. What bands are playing
  6. Is there a fancy dress day/night?
  7. What time does the music stop?
  8. Can we perform at the festival?
  9. Can i have a stall at beatherder?
  10. Are there restrictions on bringing booze?

The Beatherder Website

  1. How do i put my videos / photos in your gallery?
  2. What are RSS feeds then?

FAQ Answers

Common Questions

1) Is this a family festival?

No, this is a music festival! Having said that, we have a large, well equipped and properly staffed Children's area, and plenty to entertain children of all ages across the whole site. Many people bring children along and have a great time, but please remember, adults making the most of a music festival can sometimes be a bit intimidating to the young and uninitiated, especially later in the evening.

2) Can I bring my dog?

No! Beat-Herder is held on a working farm and this is at the specific request of the landowner. Anyone bringing a dog or other pet (Guide dogs excepted) to the site will be refused admission and asked to leave.

3) What's the fancy dress theme this year?

The last three year's themes have been B, E and A. Could this year's theme be the letter T? Speculate if you wish, we'll neither confirm nor deny till nearer the time.

4) I've forgotten to get a car pass / live in vehicle pass. What can I do?

You must get yourself back on line and order yourself one! Car Park tickets will be more than double the price on site and buying them there will require extra queueing!

5) Can we bring a gas heater for our tent?

I'm afraid due to a recent spate of carbon monoxide poisonings in tents around the UK, we have now a complete ban on gas bottles being used in tents, this goes for heating or cooking. Please ensure all cooking is done in a well ventilated porch or gezebo. A much safer solution to the problem of keeping warm at night would be a decent thick duvet or sleeping bag and a roll mat. These are often cheaper than buying a gas heater.

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Buying & receiving your tickets

1) I've paid a deposit, but how do I pay off the remainder of my ticket balance?

You can pay the remainder by calling Ticketline on 08448884420. The balance need to be paid by April 1st

2) I've booked a ticket and paid a deposit. When do I need to pay the remaining balance?

You need to settle the balance by 1st April. You can do this by calling Ticketline on 08448884420

3) When do tickets go on sale?

Tickets go on sale late afternoon or early evening on Friday November 30th 2012. A limited amount of Early Bird tickets will come on sale, these usually sell out in the first few minutes. General Tickets will come on sale once the Early Bird tickets have gone.

4) I've paid for my tickets, but they haven't arrived - help!

Ticketline are now our sole ticketing agents. If you have any problems with ordering or deliveries please get in touch with Ticketline directly.

5) Do you offer a teen ticket?

We only sell children's tickets for those up to and including 12 years old. All other attendees require a full price ticket. As a small and unsponsored event it's not possible financially to offer a mid priced ticket for teenagers.

6) I've got tickets but now can't come

Feel free to advertise the tickets on our Facebook fan page. Stay in the spirit, and do it at cost though - go on!

7) What's with the booking fee?

This is the first year we've had to use an external company to process payments and deal with ticketing for Beat-Herder. In the past we've dealt with this inhouse and hsve been able to cut out as much of the booking fee as possible - we didn't even have one in 2012! Unfortunately our old method of processing payments has become impossible (the increase in festival cancellations has pushed Beat-Herder into a super risk category in the eyes of online payment providers) and we've had to now outsource this to the lovely lot at Ticketline, who do need to charge a booking fee to cover their costs, we've used all our persuasive powers to keep this as low as possible.

8) The ticket price has gone up again?

Yep, for 2013's Beat-Herder, we've had to add an extra fiver on the price of a full ticket, we've also put a quid or two on the other tickets and passes. Pricing tickets is always a tricky balancing act, we'd love to never have to increase our prices, but what with costs continously going up and a desire to improve the festival year on year, it's almost an inevitability. We work as hard as we can to make sure our tickets are as good value as possible.

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The Festival Site

1) Disabled loos and access?

Each year we make considerable improvements to site access for all. We have full disabled facilities in the campsite and the main arena. Any specific cases should email Nicola@beatherder.co.uk where we will deal with you individually.

2) How much is food onsite?

We offer all our traders fair pitch prices with an understanding that this is passed on to the customer.

3) How much is booze onsite?

Beat-Herder has several well stocked bars selling everything you'd expect. There's also an underground vodka bar, a couple of cocktail venues, and even a shack dedicated to Absinthe, so most angles are covered. Prices where possible will be no more than in your local. We don't enforce a restricition on the amount of booze you can bring on site, although as a self funded festival, buying a nice cold beer from our bars helps the event directly and will defo taste better than tent warmed cans!

4) What food is available?

Loads of food. Expect a large array of different food vendors, catering for all tastes and dietary requirements.

5) Can I leave the site during the festival?

Yes, we'd advise you time this so you're avoid unnecessary queues, Friday afternoon or evening would be a nightmare, Saturday and Sunday are quieter!

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Getting to the festival

1) Local Taxis

There will be a taxi rank on site - look out for the yellow caravan!

Minibuses and coaches 01254 672338

Clitheroe Taxis 01200 444444

Burnley Taxis 01282 777247

Accrington Taxis 01254 388888

If you need any information or have any problems with any of the above please call 07435972251

2) What time does the festival start?

The festival site will be open from 9.00am on July 5th 2013. The arena and entertainment starts at 4.00pm giving you plenty of time to make camp.

If this info is out of date, let us know please. We've probably overlooked it. contact@beatherder.co.uk

3) Need a lift or got a spare place in your car?

http://gocarshare.com/festival/beatherder

4) Is anyone going from York/Manchester/Leeds/(insert city here)

Facebook is the best place to request or offer lifts.

5) What's the postcode for GPS?

Try BB7 4LH. It's the other side of the road but the nearest you will get.

6) Can we arrive on Thursday?

I'm afraid not, the camp-site opens at 9am on the Friday. We will be running around like headless chickens on the Thursday. Also insurance, security & licence are issues which will not allow. Sorry.

Last year someone recommended a camp-site at West Bradford approximately 2 miles from the festival site called Three Rivers. Apparently the facilities are first class and the location is beautiful.

http://www.ukcampsite.co.uk/sites/re...asp?revid=2264

7) What buses go past the festival site?

There is a regular bus service that passes the festival gates, the X80. This runs along the A59 from Preston in the West to Skipton out East. More info and timestables in the links below:

http://www.lancashirebus.co.uk/times.jsp?routeID=146

http://www.dalesbus.org/x80.html

8) Do I have to pay to park my car?

Yes. It's a small fee though, only £6. Bring a car full of folk and it'll be a couple of quid each, plus you can share the fuel costs, save the environment, and wear a rightfully smug grin as you arrive.

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Caravans & Camper vans

1) Is there a family camping area

We prefer to call it a quiet camping area, it is situated to the right as you enter the main campsite.

2) Do you offer any 'boutique camping' options?

Yes we do!

We have teamed up with our close friend Mr (Tommy) Thompson. He's a local tent maker and is offering the use of his bell tents, yurts and tipis as boutique accomodation at the festival. These will be sited in their own exclusive compound accessed only by those with special wristbands. The area will have hot showers and flushing toilets. Prices start from £360 for a 4 meter bell tent complete with proper beds for four people. This cost does not include entrance to the festvial, tickets for the Beat-Herder will need to be bought seperately.

For more info on other Camping Under the Stars options please get in touch with Tommy directly by email, or on 07966392381 (Tommy is in Cambodia till mid December, please ring him then). You can see some of Tommy's work by visiting his website.

3) Are camp fires allowed?

We are not allowed fires in the camp-site, but we do have a great big fire pit and circle within the main arena.

4) Can I bring a camper van or caravan?

Yep, although you'll need a special live-in vehicle pass. These can be bought when you buy your tickets. If you're towing a caravan, please buy a live-in vehicle pass and stick it in the front window of the towing vehicle rather than the caravan. You don't need a separate car parking pass.

5) How many additional tents can have next to my campervan?

You are allowed one tent or awning per campervan if it is totally necessary for children. The tent must arrive with the van, not in a seperate vehicle. Please be aware that space is very tight.

6) Can you camp next to your car?

No. We have seperate car park and camping fields. You'll have to carry your stuff from one to the other. Don't worry though, these are adjacent fields and the distance is not far.

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Disabled Queries

1) I'm registered disabled, can I have a free carers pass?

Yes, but we will need to issue this through prior arrangement. Please get in touch with Nicola@beatherder.co.uk, who will sort it out. We will require proof of DWP DLA benefit, and request that you leave it no later than the end of May to get in touch. We'll also do our best to arrange any special requirements.

2) What facilities will you provide for disabled visitors?

As always, there will be disabled toilets in the main arena and camping areas. This year we have a separate camping area with a charging tent for wheelchairs and mobility scooters. This area is close to the arena entrance and will be for both tents and campervans, users can have their cars close by. If you would like to use this area, or have any other requirements, please get in touch with Nicola@beatherder.co.uk before the end of May 2013.

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Unsorted Questions

1) Can we pay on the gate?

Only if we have tickets left. Beat-Herder has sold out in advance for the last five years, so this unlikely.

2) Are there cash points onsite?

There will be cash machines on site this year so there is no need to bring lots of cash to the festival. There will be a small charge for this service.

3) Are there property lock ups onsite

We're looking into this for 2013, trying to find someone who doesn't charge too much for the service. Valuable are best kept on your person, or left at home.

4) Are there showers onsite

Yep, there are a few options, including 'the more fun showers' (cold) and some primo hot showers, cleaned between uses, there's a small charge for these.

5) What bands are playing

All bands that are playing will be listed within the line up page as soon as they are confirmed.

6) Is there a fancy dress day/night?

Why of course, Saturday Night is fancy dress night. But you can dress fancy all weekend if you're feelin' it!

7) What time does the music stop?

The main stage shuts at around midnight with the other areas winding down between 3 and 4 in the morning. On Sunday night all areas wind down for midnight.

8) Can we perform at the festival?

Please see the get involved section of this website. Every year we offer slots to unsigned and unknown acts, if you're interested we ask that you use our online application when it is open rather than emailing in. We receive thousands of email requests every year and often they get lost in the inbox.

9) Can i have a stall at beatherder?

Please see the get involved section of this website.

10) Are there restrictions on bringing booze?

You can bring as much as you like, although glass is forbidden in the main arena and we'd prefer it left at home if possible. Don't forget though, Beat-Herder is self funded and bar sales contribute hugely to the continuation of the event. Our prices are reasonable, no more than in your local pub, oh and our drinks are served cold, not like your tent warmed four pack!

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The Beatherder Website

1) How do i put my videos / photos in your gallery?

Our gallery page just pulls videos and photographs from flickr and youtube. To get yours added, simply tag them.

2) What are RSS feeds then?

News feeds allow you to see when websites have added new content. You can get the latest headlines and video in one place, as soon as its published, without having to visit the websites you have taken the feed from.

Feeds are also known as RSS. There is some discussion as to what RSS stands for, but most people plump for 'Really Simple Syndication'. In essence, the feeds themselves are just web pages, designed to be read by computers rather than people.

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